Returns & Exchanges

Please email us at hi@sweetinlace.com regarding any returns or exchanges:

How long do I have to Return or Exchange my order?

Sweet in Lace accepts exchanges and returns for store credit on any full priced and sales item(s) within 14 days of successful delivery. 

Items do not have to be returned to our destination within 14 days however the return process must be initiated within 14 days of successful delivery.

Please be aware that we do not offer returns for a refund at this time. 

For all returns and exchanges please contact us on hi@sweetinlace.com with your name, order number and inquiry.

A returns address will be provided via email.

Please note, the below listed terms and conditions apply.


Faulty Items / Sizing Issues & Exchanges / Unhappy with your order

If you believe your item is faulty, does not fit and require an exchange or you are unhappy with your order, please contact us on hi@sweetinlace.com as soon as possible with your name, order number and inquiry / fault.


Conditions Of Exchange

Item(s) must be returned in their original condition - unworn, unwashed, and must not smell of perfume/odor or have any cosmetic marks.

If your item is not received in its original condition, store credit will not be issued and your item will be returned to you.

We reserve the right to reject your return if it does not comply with the requirements listed above. 

All exchanges are processed within 5 working days of receiving the item(s) 

PLEASE NOTE

We encourage you to use a tracked form of shipping as Sweet in Lace is not responsible for lost packages during transit.

The customer remains responsible until the item is received by Sweet in Lace.

Store credit is valid for up to 12 months.